Website Design and Hosting
Frequently Asked Questions - FAQ
How are webcrew.com servers connected to the Internet?
Our high-performance systems are three hops away from the Internet backbone via T-1
line. In addition, we monitor our server usage constantly, and add additional
servers and bandwidth as necessary in order to maintain the speed that our customers have
grown to expect. Unlike some other Web Space Providers, we do not, and will not, overload
our servers in order to increase our profits at the expense of our customers.
Is webcrew a "real" host or
a "reseller" host?
Webcrew is a "real" hosting
company. We own, manage, and monitor our own servers. We do not
re-sell server space for other hosting companies.
Why does webcrew charge more
than some companies for hosting?
Simply, we have been in business
since 1995, and intend to stay in business for a long time. You can find
cheaper hosting plans out there, but many of them require a year up-front, with
no real intent to stay in business for the long term. With webcrew, volume
is not the name of the game, service is. We are skilled technicians who
provide hosting services at a reasonable cost. When you are considering
your hosting choice, wouldn't you rather select a company you can DEPEND on?
Quality, reliable hosting service, and support are the goals for our hosting
services.
Is it possible to get additional disk space?
Additional space may be purchased for our Basic and Standard hosting packages (both
non-virtual and virtual) for $1 per megabyte per month. Additional space for Deluxe
hosting packages (both non-virtual and virtual) may be purchased for only $0.50 per
megabyte per month.
Does webcrew.com allow adult content on its servers?
Pornographic material is not allowed on any of webcrew.com's servers.
Is it possible to get an entire server to myself?
webcrew.com offers both Server Co-location as well as Server leasing plans. Please
contact your sales representative at sales@webcrew.com
for details.
Does webcrew.com charge for moving a Domain Name from another provider
(Domain Transfer)?
There is no charge for this
service.
How long will it take for my
website to be done?
Our first step is to create one
page for your approval of the "look and feel" of your site. Once we receive the
content information, it is generally 2-3 days per page of development time.
Call us at 214.954.1123
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small business website owners |